Real Madrid’s director of institutional relations Emilio Butragueno admitted that he was shocked the club failed to pick up three points against Levante.
A Lucas Vazquez equaliser cancelled out an Ivi Lopez opener as Los Blancos dropped points at home for the second successive game.
“We had many chances but we just lacked that final pass and precision that we usually have for these games and occasions,” Butragueno said.
“I do think that the team deserved to win though. We didn’t expect this slip but that’s football and you just have to pick yourself up and get on with it.
“On Wednesday, we have a big game in the Champions League and it is very important that the fans get behind us.”